Returns & Exchanges

At Aqualogica, we want you to love your glow, but if you are not completely satisfied with your purchase, we offer a hassle-free 15-day return policy for unused and unopened products. To maintain the highest hygiene standards, items must be in their original packaging with all seals intact.

Return Process

  • 1.
    Initiate Request

    Log into your account and visit the 'My Orders' section to select the items you wish to return or exchange within 15 days of delivery.

  • 2.
    Quality Inspection

    Pack the products securely in their original box; our courier partner will conduct a brief on-site inspection to ensure the items are unused and undamaged.

  • 3.
    Pickup and Transit

    Once approved, our logistics partner will pick up the package from your doorstep at no additional cost within 2-3 business days.

  • 4.
    Refund Processing

    After the product reaches our warehouse and passes a final quality check, your refund will be credited to your original payment method or wallet within 7-10 working days.