Returns & Exchanges
At Aqualogica, we want you to love your glow, but if you are not completely satisfied with your purchase, we offer a hassle-free 15-day return policy for unused and unopened products. To maintain the highest hygiene standards, items must be in their original packaging with all seals intact.
Return Process
- 1.Initiate Request
Log into your account and visit the 'My Orders' section to select the items you wish to return or exchange within 15 days of delivery.
- 2.Quality Inspection
Pack the products securely in their original box; our courier partner will conduct a brief on-site inspection to ensure the items are unused and undamaged.
- 3.Pickup and Transit
Once approved, our logistics partner will pick up the package from your doorstep at no additional cost within 2-3 business days.
- 4.Refund Processing
After the product reaches our warehouse and passes a final quality check, your refund will be credited to your original payment method or wallet within 7-10 working days.