Frequently Asked Questions

Everything you need to know about our hydration-first skincare.

Are Aqualogica products suitable for all skin types?

Yes, our products are specially formulated with Unique Water Lock Technology to suit all skin types, including sensitive skin, by providing deep hydration without greasiness.

How long does shipping typically take?

Standard shipping usually takes 3-5 business days. Once your order is dispatched, you will receive a tracking link via email and SMS.

Do you offer a return or exchange policy?

We accept returns for damaged or defective products within 7 days of delivery. Please ensure the items are unused and in their original packaging to qualify for a refund.

Are your skincare products cruelty-free?

Absolutely. Aqualogica is a PETA-certified cruelty-free brand. We do not test our products or ingredients on animals.

What payment methods do you accept?

We accept all major credit and debit cards, UPI, net banking, and Cash on Delivery (COD) for most pin codes.

How can I track my order status?

You can track your order by visiting the 'Track Order' section on our website or by clicking the link sent to your registered mobile number and email.